Moving to a new home in Dubai can be exciting — a fresh view, a new neighborhood, and a new start. But with all that excitement, there’s one thing many people forget to check — the moving company they hire.

Unfortunately, not every “mover” out there is legit. Some take shortcuts, overcharge, or even damage your belongings without taking responsibility. The good news? A little bit of research can help you avoid mover scams and make your relocation totally easy.

Here’s how

1. Check if the Company is Licensed

This is your first (and most important) step.
In Dubai, professional movers must have a valid trade license issued by the Dubai Economic Department. If a company can’t provide one, that’s a red flag.

Ask them directly for their license number or check their business name on the DED website. Licensed movers are easier to trust — and easier to hold accountable if something goes wrong.

2. Beware of “Too Good to Be True” Prices

If a moving company offers a price that sounds unbelievably low… it usually is.
Scam movers often quote super cheap rates to get your booking, then hit you later with hidden charges like “packing fees,” “stairs charges,” or “transport permits.”

Always ask for a written quote that includes everything — packing, labor, transport, dismantling, and reinstallation. A genuine company will be transparent from the start.

3. Check Reviews and Social Media Presence

Before you hire any movers in Dubai, spend five minutes doing a quick Google or Instagram check.

• Do they have a proper website?
• Are there real customer reviews (not just generic ones)?
• Are there pictures or videos of their actual moving jobs?

Scam movers usually have fake or duplicate listings with few (or no) real reviews. Trusted ones, like 5 Star Movers, proudly share customer testimonials and photos of their work — that’s always a good sign.

4. Avoid Movers Who Only Use WhatsApp

It’s totally fine if movers use WhatsApp to chat — everyone in Dubai does! But if they only communicate there and can’t provide a company email or invoice, that’s a red flag.

Legitimate movers will always share official documentation, a company address, and a signed quotation. If they refuse to send anything in writing, move on to the next option.

5. Don’t Pay Everything Upfront

Another common scam is when a mover demands full payment before the job starts — and then disappears or delivers poor service.

A trustworthy company will usually ask for a small booking deposit and the rest after the move is completed and you’re satisfied.

6. Ask About Insurance Coverage

No matter how careful movers are, accidents can happen — a broken lamp, a scratched table, or a missing box. Reliable movers in Dubai always offer insurance coverage or a clear compensation policy for such cases.

If a company avoids talking about insurance, take it as a warning sign.

A Final Word

Dubai has plenty of honest, hardworking moving companies that make relocating easy and relaxing. You just need to take a few smart steps before hiring.

Do your research, read the reviews, and don’t be shy to ask questions — it’s your home, your belongings, and your peace of mind.

If you ever feel unsure where to start, 5 Star Movers is one of those trusted names in Dubai known for reliability, clear pricing, and top-notch service.